Motivation and Employee Performance: Evidence from Mareku Sub-District Office

Abstract

The research objective: This study aims to analyze the influence of motivation on employee performance at the Mareku sub-district office. It specifically examines how various motivational dimensions contribute to the professional achievements of staff within a local government administrative context.

The methods used: The research employed a descriptive qualitative approach with a total population of eight employees. Data collection was conducted through field observations, in-depth interviews, and the distribution of questionnaires. The motivational variables were measured through three primary dimensions: motive, expectation, and intensity.

The main findings: The results indicate that the "motive" dimension, which encompasses the fulfillment of economic, security, social, and health needs (including ASKES insurance), is currently categorized as less than optimal. This suggests that the foundational needs of the employees are not being fully met, which subsequently hinders their performance levels.

The implications: These findings imply that superiors in local government offices must shift from passive support to active motivational strategies. Strengthening basic welfare and security guarantees is essential to stimulate higher engagement and productivity among subordinates.

The novelty of the study: This research provides a specific case study of motivational dynamics within a small-scale sub-district office (Mareku), highlighting how the lack of fundamental fulfillment—often overlooked in larger institutional studies—remains a critical barrier to performance in localized public service sectors.